Public Safety

Introducing Voyent Alert! What You Can Expect: 

In times of crisis, it is important that residents have access to trusted, timely, and accurate information to ensure their own safety and that of their family and loved ones. In response to this need, Western New Brunswick Service Commission, including the municipalities that it represents, has chosen Voyent Alert! as the communication service provider for these kinds of events. Voyent Alert! is a multi-purpose communication service used to send alerts to residents, businesses, and visitors during critical events, such as fires or floods, as well as for relevant day-to-day communications, including snow removal advisories, planned maintenance, and water advisories.

Personalized Communications: Voyent Alert! provides informative communications. Critical information, such as emergency shelter locations and preferred evacuation routes from your location, is provided.

Follow Multiple Locations: Voyent Alert! allows you to create and follow multiple locations, such as “Kids School” or “Mom’s House”. Any event or communication related to your followed locations will be forwarded to you along your preferred communication channel.

No Message Fatigue: Voyent Alert’s smart alerting capabilities ensure that you receive only notifications relevant to you or one of the locations you are following.

Communications Your Way: Receive alerts across a wide variety of communication channels, including mobile apps, text/SMS alerts, email, and voice calls. You can register for all or one of them.

Privacy is Paramount: Registration is anonymous, and no information volunteered or derived is shared or used for marketing or data harvesting purposes. Locational information from your followed locations is only used to determine its proximity to an alert event and to provide critical context within the communications (such as distance and direction). For more information, please read the Voyent Alert! Privacy Policy. 

Leaving is Easy: Both mobile applications and web-based accounts provide access to an unsubscribe feature accessed via the menu icon on the top right of the screen/page. If the service isn't working out, simply click on the "Unsubscribe" button, and you won't be hearing from us again.